Delivery, Returns and Refunds
Delivery
We deliver anywhere in the United Kingdom.
We aim to dispatch within 1 business day (if you order on a Friday, we will dispatch it on Monday).
Our delivery service provider is Royal Mail.
We offer free standard delivery for orders over £30 ( Royal Mail 2nd Class).
Upon completing the order (on the checkout page) there are multiple delivery options.
The price varies depending on the products in the order, weight, delivery service. We cannot offer discounts on postage.
If you have any other questions regarding your order, please check our FAQs Page
Returns & Refunds
We want you to be delighted with your shopping and amazed by our outstanding customer service. But if you are unhappy in the slightest we would rather know about it. If you have an issue with your delivery, or to return a product or report a damaged product please email us at contact@doidoi.co.uk
If you have any other questions regarding your order, please check our FAQs Page
30-Day Guarantee
If you decide you don’t want any item in your order you can return it to us within 30 days from placing the order in the condition in which it arrived and we will issue you a full refund for the item. (Please note that you will be responsible for the cost of returning the item if it is not faulty).
This does not affect your statutory rights.
Damaged Products
Whilst we try very hard to deliver your items to you in perfect condition if you do receive any that are damaged or faulty then we will issue a replacement product free of charge.